SHIPPING POLICY
WynnPharm offers Free Standard Shipping on all orders over $100 in the continental United States. To simplify the order processing, we provide a flat shipping and handling fee for all orders placed online or on the phone. Flat rate shipping carrier type is determined by WynnPharm (i.e. USPS, UPS, FedEx, etc.). For all domestic orders, please allow 3 - 5 business days for delivery. For all Nondomestic US orders (i.e. Hawaii, Alaska, Guam, etc.) please allow 5-10 business days. All international orders, including Canada, please allow 7-30 business days. All orders, including Expedited are processed within 24-48 hours. Please note, expedited orders are delivered in approximately 2 business days. All shipping times are not guaranteed. All orders placed on weekends will begin processing on the next business day. Expedited service does not include weekends/holidays. Please note, we currently do not ship to Mexico and Nigeria. Please note that shipping fees do not include any customs or VAT fees that may occur.
RETURN POLICY
We accept returns on all customer orders purchased through WynnPharm and www.sclerousa.com. When you receive your order, please check to make sure the product is in good condition (i.e. not damaged or defective) and let us know immediately if there is a problem with your shipment by contacting customer service toll free at 1-800-214-9600. International customers can call us via 732-409-1005. Unopened items in new condition can be returned within 90 days of purchase to receive a full refund or exchange. Refunds will be issued in the original method of payment. You will be refunded once your product arrives back to us in new condition. We will provide return shipping only if the return is a result of an error on our part (i.e. damaged, defective or incorrect item, etc.). We reserve the right to limit or refuse a refund.
All Wholesale / distributor / reseller orders are final. No returns or refunds will be accepted.